Schedule the dock,
stop paying detention
Inbound + outbound appointments on a single calendar. Carriers self-serve through a tokenized portal. Door assignment + dwell tracking flow into the audit layer so detention charges only fire when they're legitimately earned.
Dock calendar — six doors, hourly grid, appointments color-coded by status (arrived / scheduled / loading).
The full appointment lifecycle
Carrier or shipper requests a slot via the tokenized portal (no Toretto login required). Or operator books on their behalf.
Door auto-assigned based on direction, product type, equipment, and load type. Operator can override; calendar shows conflicts in real time.
Carrier check-in starts the dwell clock. Free-time window per appointment type (live-load vs drop, customer vs random). Photos / seal numbers captured at gate.
Departure stops the clock. Total dwell minus free time = billable detention. Flows into Carrier Payment or Customer Invoicing depending on direction.
Detention, but defensible
Detention is the easiest accessorial to over-bill and under-collect. The dock module turns it from a phone-call argument into evidence.
If you're the receiver
When a carrier bills detention you didn't earn (arrived late, in the wrong door, with bad paperwork), the audit layer surfaces the dock record automatically. Dispute the line item with the actual gate timestamps.
If you're the shipper
When your shipper held the truck past the free window, detention flows into the customer invoice with the actual minutes-late and the dock record. Customers stop questioning the bill.
What's in the app
Dock calendar
Per-facility, per-door view. Day / week / multi-week. Drag-to-reschedule. Color-coded by direction + status.
Inbound + outbound appointment queues
Filterable by direction, carrier, status, late vs on-time. Bulk re-slot for snow days / dock overflows.
Carrier self-serve portal
Tokenized per-carrier URL. No login required; carriers see only their own appointments and can request slots within your published rules.
Detention reports
Per-carrier, per-customer, per-door detention exposure. Identify which carriers are systematically slow and which docks are systematically congested.
Calendar the dock in 30 days
Configure your doors, publish the carrier portal URLs, watch the chaos turn into a calendar. Most operators see detention dispute success rates climb 40%+ in the first quarter.
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